Service Management Key Features

Efficiently manage repair orders, labor tracking, part usage, and technician workflow with Autodeals integrated service center tools.

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  • Online quoting and ordering for parts
  • Service Center for customer service and reconditioning
  • Dual Pricing built in for invoices and receipts
  • Eliminate time consuming part quote and order data entry
  • Professional estimates, work orders, and invoices at your fingertips
  • Plate and VIN Lookup and Decoding
  • Access 50,000 suppliers for parts
  • Add pictures to service order for better risk management
  • Order Tires quickly and with high accuracy
  • Integrated Payment solutions for debit, credit, ACH and pinpads
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Service Management Feature Breakdown

Centralized Service Ticket Dashboard — track all service activity from a single view
Parts Lookup with Instant Add-to-Order — search and insert parts directly into service tickets
Online Quoting & Ordering from 50,000+ Suppliers — eliminate manual part quotes and ordering
Selective Parts Ordering by Supplier — streamline purchasing from multiple vendors
Plate & VIN Lookup with Decoding — access specs, pricing, and history in one step
Professional Estimates, Work Orders & Invoices — fast, accurate, and ready to send
Integrated Messaging for Estimates & Invoices — send via TEXT or Email with history tracking
Automated Service Accounting — generate transactions from completed orders instantly
Dual Pricing Built-In — handle cash and card transactions with correct fee logic
Eliminate Duplicate Expense Entry — no more manual accounting rework
Start Follow-Up Workflows from Closed Orders — drive repeat service and upsells
VIN Decode with Vehicle Specifications — decode vehicles instantly and accurately
PartsTech Integration for Technical Diagrams — access diagrams directly from order view
Technician Time Tracking — monitor hours by job, task, and technician
Parts Cost & Markup Management — maintain profit visibility on every ticket
Advanced Parts Pricing Matrix — flexible rules for automatic markup by part type
Fully Customizable Jobs & Parts System — three-tier structure tailored to your business
Capture Core, FET, Shipping & Other Fees — automate common add-ons
Add, Edit & Remove Fees Easily — simplify adjustments for every job
Add Pictures to Service Orders — document work visually and professionally
Default Labor Rates by Job Type — simplify reconditioning and customer billing
Service Invoice Generation — create polished, branded invoices in seconds
TEXT and Email Conversations — stay connected with customers throughout the job
Full Messaging History Tracking — archive all sent/received communications
Service Center Module — manage customer service, reconditioning, dispatch, install, and more
Reduce Part Order Errors — integrated lookup ensures accuracy and compliance
Order Tires with Speed & Accuracy — access tire catalogs directly from service screen

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